Two separate warranties cover a roof, and they cover different failures. Here is exactly what each one does, what we provide, and what to ask any contractor before you sign.
Two warranties cover a roof, and they cover different things. One covers the material, one covers the installation, and most roofs that fail early fail on the second. This page explains both plainly, so you know what you have and what to ask any contractor for.
The two layers
Covers the product itself if it fails prematurely. Residential material warranties run from 30 years to lifetime depending on what you choose, across GAF, Owens Corning, CertainTeed, IKO and Atlas — some systems reach 50 years.
On commercial, NDL warranties are available up to 20 years on approved systems. It does not cover a bad install.
Covers our installation. Five years on residential replacements, two years on commercial replacements, and one year on repairs. If work of ours fails inside its term, we come back and put it right at no charge.
This is the layer that matters most in practice, because installation is where most early failures actually come from.
The longest manufacturer tiers are not available to everyone. They require a certified installer, and the same material fitted by an uncertified contractor simply does not carry the same paper.
That is worth asking about, and not only of us. Ask any contractor you are considering which manufacturers they are certified for, and ask to see the actual warranty document rather than being told about it.
Keeping it
Two things void coverage more often than anything else. The first is lapsed inspection — most manufacturer warranties require documented periodic inspection to stay in force, which is part of why maintenance programs exist and why our replacements include the first year of bi-annual inspections.
The second is later repair work by someone not certified on that system. A cheap repair by an unqualified contractor can cost you a warranty worth many times what the repair saved. If you have coverage, tell us the manufacturer and term before we scope anything and we will work inside it.
At completion we submit the registration and hand you a copy. If you are not given warranty paperwork by a contractor, you should assume you do not have the warranty.
Covers our installation. Five years residential, two commercial, one year on repairs.
Covers the material itself — 30 years to lifetime depending on the product.
Commercial no-dollar-limit coverage available up to 20 years on approved systems.
The longest manufacturer tiers are only available through certified installers.
Most warranties require documented periodic inspection to remain in force.
Registration submitted at completion and a copy handed to you, not just promised.
Certified inspector on-site, photo-documented findings, written report, no pressure and no hidden costs.
Small repair, big repair, or full replacement — we tell you which one this roof needs and why.
Instant online quote with sign-on-screen. The price you are quoted is the price you pay — no surprises.
Crew arrives on schedule, works clean, leaves no debris. Workmanship warranty on every job.
Full tear-off & replacement of a single-family roof.
TPO, EPDM, modified-bitumen, metal commercial systems.
Targeted repairs of any kind, residential or commercial.
Don't see your question? Call us at (469) 936-7663 — we're happy to talk it through.
The manufacturer warranty covers the material — if the shingle or membrane itself fails prematurely, the manufacturer stands behind the product. The workmanship warranty covers the installation. Most roofs that fail early fail on workmanship rather than material, which is why you want both and why one does not substitute for the other.
Yes. Residential replacements carry a 5-year workmanship warranty, commercial replacements carry 2 years, and repairs carry 1 year. If work of ours fails within its term, we come back and fix it at no charge.
It depends entirely on the product. Residential material warranties run from 30 years to lifetime across GAF, Owens Corning, CertainTeed, IKO and Atlas. Some systems reach 50 years. On commercial, NDL warranties are available up to 20 years on approved systems.
Because the longest manufacturer warranty tiers are only available through certified installers. The same material installed by an uncertified contractor does not carry the same paper. It is worth asking any contractor about their certifications and asking to see the actual warranty document.
Yes, and it happens more than people expect. Most manufacturer warranties require documented periodic inspection, and unqualified repair work by another contractor can void coverage outright. Keeping records and using certified installers for later work is what keeps it in force.
Free inspection, honest scope, real warranty. Most service work scheduled within 24–48 hours.
(469) 936-7663