Most Austin roof damage is subtler than people expect. When the National Weather Service surveyed the 28 May 2025 microburst — a ten-mile track from near Hyde Park southeast past Austin-Bergstrom, with winds estimated at 65 to 85 mph — the line in their report about houses reads: minor shingle damage was observed on some homes. Minor is where a repair lives. It is also where a bad repair turns into a replacement two summers later, so we scope these carefully and we tell you when the honest answer is to leave a roof alone.
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Water enters in one place and shows up in another. We work backwards from the stain through the penetrations, valley terminations, step flashing, wall tie-ins and nail pops before anyone suggests tearing something off. On Austin's central-neighborhood homes the answer is usually a detail, not the field.
Austin hail is frequent enough to matter — 46 days with stones of an inch or more in the NOAA 2000–2025 record. A bruise is a fractured mat under an intact surface and it is not visible from the ground. We chalk what we find so you can see the pattern and judge it yourself.
A shingle that lifted and laid back down has a broken sealant strip and will take the next gust. Austin's big old live oaks are an asset and a liability — the 2008 storm record notes large old oak trees damaged citywide — and a limb strike is often a decking repair rather than a shingle repair.
Rusted valley metal, face-nailed counterflashing, split pipe boots. These get replaced with new material, not sealed over with mastic. If your property is in a Wildland-Urban Interface zone, a woven valley has to be flashed with 26 gage galvanized metal left visible at the eave — we do it that way whether or not anyone inspects it.
Dated photographs, a written scope in the order the work has to happen, and the storm date it ties to. The file is yours whether or not you use us for the work. We do not file your claim and we do not tell you what your policy owes.
Tarp and dry-in to stop the water, then scope the permanent repair in daylight. Austin's practical work window under City Code Sec. 9-2-3(A)(2) runs 7:00 a.m. to 10:30 p.m., so there is room to get a roof closed the same evening.
We photograph the damage, the deck condition where it is visible, and the areas that are fine. That last part is what keeps a repair a repair, and it is the part most estimates leave out.
Repair, partial, or replacement, with the reason for each. The deciding factors on an Austin roof are shingle age, whether the mat is brittle enough that lifting one breaks its neighbors, and whether decking took a hit.
Austin exempts most shingle-for-shingle work from permitting, and also exempts repairing or replacing exterior trim including wood fascia, trim and soffits. But decking replacement over 128 square feet pulls a permit, and a WUI property having 50 percent or more of its roofing replaced pulls one too. We establish which bucket your job is in and say so in writing.
Magnet sweep of the drive and beds, debris hauled, and a walk of the finished work with you. If the repair ties to a storm date, the closing photographs go in your file.
The hard part of an asphalt repair is not the shingle, it is the match. Granule color drifts as a line ages and discontinued profiles are genuinely hard to source. We tell you up front whether the patch will blend or whether it will read as a patch from the street.
Inside a Wildland-Urban Interface zone the repair has to respect the same rules as a replacement: Class A covering, gaps sealed or capped, and 26 gage galvanized valley metal running the full length and extending at least 12 inches onto both planes, visible from the eave for inspection.
Valley metal, counterflashing, drip edge, pipe boots and chimney pans get replaced when they have failed. Sealant is a finish detail on a correctly built joint, never the joint itself — a bead of mastic buys a Central Texas roof one summer.
Our labor on the area we repaired. If it leaks, we come back. That is the whole of it and it is in writing before you sign.
Any shingle, underlayment or metal we install carries its own manufacturer warranty. We hand you the documentation rather than restating the manufacturer's terms as if they were ours.
Every repair leaves with a written scope of what was replaced and what was deliberately left alone. If a second opinion disagrees with us later, you have the document to argue from.
Don't see your question? Call us at (512) 900-1054 — we're happy to talk it through.
Usually not. Austin's amended R105.2 exempts asphalt shingles replacing existing asphalt shingles and the replacement of any roof covering that does not adversely affect the roof structure, and separately exempts repairing or replacing exterior trim components including wood fascia, trim and soffits. Two things pull a permit anyway: roof decking replacement exceeding 128 square feet, and any job on a Wildland-Urban Interface property where 50 percent or more of the roofing is being replaced. We confirm which applies before we start.
Three things decide it. Shingle age and mat condition — if lifting a shingle to slide a new one under it breaks the neighbors, a repair keeps growing. Decking — if a limb cracked sheathing or a rafter, the structure has to be right regardless of the shingle. And repeat history — if you are on the fourth leak in three years on the same slope, you are buying a replacement in installments. We show you the photographs behind whichever answer we give.
You mostly cannot, from the ground. A hail bruise fractures the shingle mat under a surface that still looks intact, and it shows up as a leak years later. What we can tell you is the storm record: 70 distinct hail days within ten miles of Austin from 2000 to 2025, 46 of them with stones of an inch or more. The NWS description of the 25 March 2009 storm includes a north Austin report reading that the hail dented cars and caused minor damage to some roof shingles — that is exactly the damage level that is invisible from a driveway and real on the roof.
Not in the days, only in the reports. Distinct hail days fell from 30 in 2000–2009 to 25 in 2010–2018 to 15 in 2019–2025. Reports per day went the other way, from 3.10 to 5.40, because 59 of the 81 reports since 2019 were public crowdsourced submissions and one day alone — 24 September 2023 — produced 25 of them. Anyone quoting you a rising Austin hail report count is using the metric that inflates.
Almost never, and we would rather say so than sell you something. Travis County logged 225 flash flood events from 2000 to 2025 — far more than McLennan's 85 or Lubbock's 38 — because Austin sits on the Balcones Escarpment. Flash flooding is a serious life-safety and property hazard here, but it is not what takes a roof off. Austin's roofing hazards are large hail first and microburst wind second. If water is getting in from above during a heavy rain, that is a roof problem and we will find it.
Get everyone out from under the opening, cut power to the area if water is near wiring, and call for a dry-in. We do not cut trees off structures — that is a tree service with the right rigging, and doing it badly turns a roof repair into a framing rebuild. We tarp what can safely be tarped, photograph everything for your file, and scope the permanent repair once the limb is clear.
Yes. Austin's noise chapter is written around live music and concrete pours rather than general construction, and the rule that governs a roofing crew is the plain one at Sec. 9-2-3(A)(2): no noise audible to an adjacent business or residence between 10:30 p.m. and 7:00 a.m. That gives a workable 7 a.m. to 10:30 p.m. window seven days a week. A jobsite radio is capped separately at 75 decibels in residential areas and barred entirely between 10 p.m. and 10 a.m.
We document it thoroughly — dated photographs, a written scope, the storm date it ties to — and we will be on the roof when your adjuster is, so you are both looking at the same damage at the same time. We do not file the claim, negotiate with your carrier or tell you what your policy owes. That is between you and your adjuster, and a roofer who says otherwise is doing you no favors.
Free inspection, honest scope, real warranty. Most service work scheduled within 24–48 hours.
(512) 900-1054