Plano's own re-roof handout says on page one that work under 25% of the roof needs no permit, and on page two that all re-roofs need one. On a partial repair that contradiction is worth a phone call rather than an assumption.
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Finding where water actually enters rather than patching under the stain. Water tracks along decking, rafters and ductwork before it drops, which is why a leak that was already 'fixed' once frequently was not.
The cracked rubber collar on a plumbing vent boot is the single most common leak source we find on a Plano house, because it fails years before the shingles around it do. Replaced, not caulked over.
Chimney and wall flashing, step flashing, valley metal and the junctions between roof planes — where the large majority of roofs actually leak, and where a previous crew most often reused metal that should have been replaced.
Collin County recorded 17 days with hail two inches or larger between 2015 and 2025. Mat fracture from hail and creasing from wind are both effectively invisible from the ground and both shorten a roof's life by years before they leak.
Same-day tarping on an active leak. Plano is a short run from our yard at 601 N 1st Street in Garland, which is a distance question rather than a dispatch decision.
With photographs, and including the version where we tell you the roof is sound and to call us back in a few years. On a 1990s Plano roof already on its second covering, a repair is sometimes just a paid delay.
From the attic and from the roof. The stain on your ceiling and the hole in your roof are regularly several rafter bays and sometimes an entire slope apart. We find the source before quoting anything, which is the difference between a repair and a second repair.
Plano's handout contradicts itself about whether work under 25% of the roof area needs a permit. On a full replacement the answer is clearly yes. On a partial repair we confirm with Building Inspections rather than guessing in either direction — guessing wrong costs either a delay or a violation.
Plano prohibits roll-off and container vehicles outright regardless of job size. Even repair debris moves through a city-licensed hauler carrying a $10,000 surety bond, or it goes out in our own trucks to an NTMWD facility — never piled on your lawn.
Photographs at the open stage and at completion, debris removed, and a magnet run over the drive and lawn. Repairs are small jobs, which is exactly why they are where the cheap operators cut corners.
The rubber collar on a plumbing vent boot hardens and splits years before the shingles around it wear out, which makes it the single most frequent leak source on a Plano house of any age.
Chimney and wall flashing, step flashing and valley metal reused during a previous re-roof rather than replaced. Cheap at install, expensive at the ceiling repair three years later.
Fractured mats from hail and creased, lifted shingles from wind. Both require getting on the roof to find, and both matter most in the March-to-May window that carries roughly three quarters of Collin County's hail.
Written, on the repair itself. Small jobs are where warranties usually evaporate, which is why ours is written down on them.
Same-day tarping on an active leak for Plano addresses, from our Garland yard.
Including the version where the roof is fine and we tell you to call back in a few years. It happens regularly and it is the reason people call us back.
Don't see your question? Call us at (469) 936-7663 — we're happy to talk it through.
It is genuinely unclear from the city's own documents, which is why we confirm rather than assume. Plano's re-roof handout says on page one that work under 25% of the roof area needs no permit, and on page two that all re-roofs require one. On a full replacement the answer is unambiguously yes at $75. On a partial repair we ring Building Inspections and get the current position before starting.
Almost never in the middle of the field. In order of how often we find them: cracked pipe boots, chimney and wall flashing, valley metal, roof-to-wall transitions and vent penetrations. The rubber collar on a plumbing boot in particular hardens and splits years before the shingles around it wear out.
Often not. Water runs along the underside of decking, down rafters and along ductwork before it finds a place to drop, so the entry point can be several rafter bays or an entire slope away. Tracing it from the attic is why a repair holds — and not tracing it is why some leaks get 'repaired' twice.
Worth a look. Collin County recorded 17 days with hail two inches or larger between 2015 and 2025 — nearly twice Dallas County's count — and a two-inch stone fractures the fibreglass mat beneath the granules without leaving anything visible from the ground. The roof keeps shedding water for a year or two and then fails early. Sometimes the honest answer is that your slope orientation genuinely spared you, and we will tell you that.
March through May carries roughly three quarters of all hail reports, and in eleven years of NOAA record there has never been a July hail report in the county at all. That matters for timing an inspection: if you are going to have a roof looked at, doing it before the March-to-May window rather than after it is the better plan.
They should not, and in Plano they largely cannot. The city prohibits roll-off and container-type vehicles outright, so debris either goes out through a city-licensed hauler carrying a $10,000 surety bond or it leaves in our trucks that day. Shingles piled on a tarp on your lawn is what happens when a company did not read the ordinance.
It depends on how much life the roof has left, not on the size of the leak. Plano's median build year is 1993 and 68.7% of the city predates 2000, so a great many local roofs are well into a second covering. Repairing one of those buys a delay rather than a fix. We give you the answer in writing with photographs — including when the honest answer is that a repair is genuinely right.
No, and that includes the version where we look, find nothing wrong, and tell you to call us in a few years. A company that has never once given a homeowner that answer is not inspecting roofs, it is prospecting them.
Free inspection, honest scope, real warranty. Most service work scheduled within 24–48 hours.
(469) 936-7663