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When it comes to roofing, most homeowners know what they want and need from a contractor. But with so many fly-by-night operators in the business, how can you be sure you’re hiring a legitimate roofing contractor?

This blog post by Roof Experts will let you in on the seven things you should expect from a reliable roofing contractor. By understanding what to look for, you can rest assured that your new roof will be installed correctly, keeping your home safe and dry for years to come.

7 Key Traits of a Trustworthy Roofing Contractor

1. Experience

The first thing you should expect of a legitimate roofing contractor is experience. You wouldn’t hire a new doctor to perform surgery, so why would you trust your roof to a novice contractor? Ensure the roofing company you’re considering has been in business for several years and has a solid track record of happy customers.

2. Reputation

A sound reputation is crucial for any business, but it’s vital for roofing contractors. Before employing anyone to work on your roof, check online reviews and talk to your buddies and neighbors about their experiences. A legitimate roofer will have no problem providing references from past clients. (Check out our Google reviews!)

3. Proper Certification

Another key indicator of a reputable roofing contractor is proper certification. To obtain a roofing license, a company must meet specific requirements and pass an exam. Ensure the contractor you’re considering can provide proof of certification before moving forward with the project.

4. Insurance

A legitimate roofing contractor will always be adequately insured. This includes both workers’ compensation and liability insurance. Workers’ compensation guards you from being held liable if one of the contractor’s employees is injured while working on your roof. On the other hand, liability insurance covers any damage that may occur to your property due to the contractor’s work. Be confident to ask for proof of insurance before hiring a roofer.

Anthony Cass, owner of Roof Experts on commercial job site.

Anthony Cass, owner and CEO on site.

5. Active Owners

Active owners mean that the person you’re dealing with is the one who will be doing the work. Some fly-by-night roofing contractors hire subcontractors to do the job and then take a cut of the profits. This can lead to many problems, including shoddy workmanship and delays in getting the job done. Be sure to ask if the owner will be actively involved in your project from start to finish.

6. Up-To-Date Knowledge

Yes, roofing is a time-honored trade. But that doesn’t mean that contractors don’t need to keep up with the latest advancements in roofing technology. A legitimate roofer will stay abreast of new products and methods so they can offer their customers the best possible service.

7. Customer Satisfaction

Customers are the lifeblood of any business, and a legitimate roofing contractor will always aim to please. Be sure to ask around and read online reviews to get a sense of a company’s customer satisfaction levels.


So, there you have it—seven things you can expect of a legitimate roofing contractor. If your prospective contractor can’t check off all seven items on this list, it might be time to move on and find someone who can.

Luckily for you, Roof Experts is more than capable of meeting all these expectations and more! We offer free quotes so that you can get an accurate estimate of the work that needs to be done before deciding whether or not to go with us. Contact us today if you’re in Dallas, TX, and let us know what we can do for you!